Terms of service

TERMS OF USE  (UPDATED 1 JUNE, 2021)

THESE TERMS ARE ONLY AVAILABLE IN THE ENGLISH LANGUAGE. 

Please also visit our Privacy Policy section for information explaining the information we collect and how we use it.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Welcome to NVRLND Design Co. (“NVRLND,” "we" or "us") website, NVRLNDDESIGN.co (the "Site"). We ask that you abide by the terms and conditions that follow, along with any other terms and conditions that may appear on the Site from time-to-time (collectively, the "Conditions"). Your use of the Site constitutes your agreement with the Conditions that follow and we reserve the right to revise these Conditions at any time. When we make changes, we will post them here. You agree to check this section periodically to be aware of any changes and your continued use of the Site shall be considered your agreement to any modified Conditions. If you do not agree to these Conditions, please do not use the Site.

1. TERMS OF SALE

The seller is NVRLND AS, Hillestad 19, 6869 Hafslo, Norway, info@nvrlnddesign.co, +47 466 90 555 , NO998444500, and is designated in the following as the Seller. The purchaser is the consumer who places the order, and is designated in the following as the Purchaser. These terms of sale (“Terms”) are the terms which govern the purchase of the products by you from NVRLND, AS (“NVRLND”) via NVRLND website http://www.nvrlnddesign.co (“Products”). These Terms comprise the entire agreement between you and NVRLND in connection with the Products. and supersede any other understandings, agreements, representations and warranties and communications. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

2. CONCLUSION OF CONTRACT

When you place an order, you will receive an email confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by email that the goods which you ordered have been dispatched to you. Only those Products listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed under these Terms.

3. PRICE & AVAILABILITY

You agree to purchase the Products from NVRLND at the prices specified on NVRLND’s website on the date you place your relevant order, including any shipping prices (“Prices”). Unless otherwise specifically specified by NVRLND, the published Prices applicable to the Products are exclusive of shipping prices, which will be separately specified during your checkout process. All published Prices applicable to the Products are also exclusive of all sales, use and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any governmental authority on any amounts payable by you. You will be responsible for all such charges, costs and taxes but you will not be responsible for any taxes imposed on, or with respect to, NVRLND’s income, revenues, gross receipts, personnel or real or personal property or other assets.

Stock levels are subject to availability and we do our best to ensure all orders are packed accordingly to the desired quantities and styles. Should any order not be fulfilled by our warehouse upon packing due to items becoming out of stock, we will inform you of this as soon as possible. We will refund you for the out of stock item(s) upon packing and send the rest of your goods. We do not hold any orders and cannot cancel orders at this point of the process. Orders will be packed and shipped as usual in our normal processes and procedures. 

NVRLND may offer discount codes from time to time to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered. We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website. Only one promotional discount code can be applied to an order. The conditions of use relating to any discount code will be specified at the time of issue A promotion/discount code can’t be used after an order has been placed.

4. PAYMENT

We accept card payments by major credit cards and several local payment options. If the Purchaser uses a credit or debit card to make the payment, the Seller may hold the funds on the card when the order is placed. Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. The card will be charged on the same day the good is sent.

If the Seller offers post-delivery invoicing, the invoice shall be issued when the goods are dispatched. The due date shall be written on the invoice and must be a minimum of 14 days from when the Purchaser receives the delivery. Purchasers under the age of 18 may not pay via post-delivery invoicing.

5. DELIVERY AND RETURNS

SHIPPING

We ship from Hafslo, Norway. Once your order is processed, it will be shipped based on the shipping option you selected in a reasonable time after the receipt of your order, subject to availability of the ordered Products and these Terms. We will deliver the Products to the address as indicated by you during the checkout process (the “Delivery Address”). We may, in its sole discretion ship your Products separately to you, depending on availability of the Products. Expedited shipping comes with tracking. Standard shipping does not come with tracking. If your order has to go through customs, please allow additional time for your package to arrive as we cannot control how quickly packages clear customs. We do not cover any extra import tax or fees that your country may enforce, so please be aware of additional charges outside of Norway. Uncollected items are subject to a charge if the package is to be re-sent. Incorrect contact details will be subject to an extra charge for returned deliveries caused by entering incorrect or insufficient contact details.

NVRLND will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in fulfilling or performing any term of these Terms, when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of NVRLND including acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage. Items lost in transportation will not be compensated for. 

EXCHANGES & REFUNDS

Due to the nature of our product, returns will only be accepted within 14 days of delivery if the item is unworn and in the original packaging with all original tags and labels still attached. If you received an incorrect item, please email us at orders@nvrlnddesign.co and we will work with you to make sure you receive the correct item. All products purchased during our final sale are not eligible for return or exchange. All exchanges are subject to availability. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser’s credit card or payment method. If you choose to cancel your order, the goods must be returned to the Seller within a reasonable amount of time and no later than 14 days after notice has been given on the intention to cancel. The Purchaser must cover the direct costs associated with returning the good, unless otherwise agreed or the Seller has not informed the Purchaser that they have to cover the return costs. The Seller may not set fees for the Purchaser’s use of the right to cancel. 

SOCKS:

  • If you wish to exchange your socks for a different size or different design, please return the package to the address on your original label and place a new order as this is the fastest way to get your desired socks. We will refund you for the original order once we receive the original package and confirm that it is unopened and still in the original packaging with all original tags and labels still attached.

FACE MASKS:

  • All face mask sales are final, even if package has not been opened or damaged. No returns or exchanges are accepted.

Defective items, after review by NVRLND and conclusion of reflecting production issues, will be exchanged to the same type of product in the same size, subject to availability, or refunded. Refunds for defect items can be made within the 14-day period following delivery. If the goods are defective, the Purchaser must notify the Seller that they wish to invoke the defect within a reasonable amount of time after the defect was discovered or should have been discovered. The Purchaser is always considered to have given timely notice if it occurs within two months after the defect was discovered or should have been discovered. Notice may be given no later than two years after the Purchaser took possession of the good. If the goods or parts thereof are meant to last considerably longer than two years, this deadline is extended to five years.

Title and risk of loss passes to you upon delivery of the Products at the Delivery Address. This means you will be responsible for any subsequent damage, loss or destruction to the Products delivered to you. NVRLND may reject any order or cancel any purchase of Products at any time in the following cases, subject to any applicable refund: (i) the Products are not available/not in stock; (ii) the data you provide to NVRLND in connection with your purchase is incorrect or cannot be checked; (iii) your order is marked as suspicious or otherwise suggestive of fraud or illegality by NVRLND’s security systems; (iv) NVRLND has reason to believe that your purchase is intended for a further commercial activity; (v) there has been an error in the indicated price of the Products; or (vi) NVRLND cannot deliver the Products to the address you have provided.

6. PRODUCT INFORMATION

NVRLND tries to make sure all descriptions of the Products and listed prices are accurate and correct. However, mistakes do happen and NVRLND will try to resolve any errors in information as soon as reasonably possible and if NVRLND thinks that such an error has affected your order NVRLND will make all reasonable efforts to notify you via the contact information provided by you and give you the option of reconfirming your order at the correct price or description (as applicable) or cancelling it. If NVRLND is unable to contact you NVRLND will treat the order as cancelled. If you cancel and you have already paid for the Products, you will receive a refund. We make every effort to display the colors of our products as accurately as possible on our Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. The actual sizes and shapes of the goods may differ from how the appear on your screen; and pictures and illustrations on our Site are for illustration purposes only. NVRLND reserves the right to adjust prices, Products and special offers at our discretion.

7. WARRANTY

EXCEPT AS OTHERWISE EXPRESSLY SET FORTH IN THESE TERMS, NVRLND MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE PRODUCTS, INCLUDING ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; (C) WARRANTY OF TITLE; OR (D) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.

8. OUTSIDE LINKS

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

9. COPYRIGHT INFRINGEMENT

Unless otherwise noted, all materials, including, but not limited to, images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of the Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by NVRLND. The Contents, and the Site as a whole, are intended solely for personal, non-commercial use by the users of the Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software. The Site as a whole is protected by copyright and trade dress and all worldwide rights, titles and interests in and to the Site are owned by NVRLND.

10. USER GENERATED CONTENT

By posting, distributing, sending or displaying any comment, message (including email), data, information, text, music, sound, photos, graphics, or other content (the "User Generated Content") to the Site, you (A) grant, and represent and warrant that you have the right to grant, to NVRLND a non-exclusive, royalty-free, perpetual, transferable, irrevocable, fully paid and sublicenseable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from, and publicly display and perform, the User Generated Content throughout the world; (B) grant NVRLND and its affiliates and sublicensees the right to use the name that you submit in connection with such User Generated Content; and (C) represent and warrant that (i) you own and control all of the rights to the User Generated Content that you post or otherwise distribute, or you otherwise have the lawful right to post and distribute such User Generated Content to or through the Site; (ii) such User Generated Content is accurate and not misleading; and (iii) use and posting or other transmission of such User Generated Content does not violate these Conditions and will not violate any rights of, or cause injury to, any person or entity. You further grant NVRLND the right to pursue at law any person or entity that violates your or NVRLND’s rights in the User Generated Content by a breach of these Conditions.User Generated Content submitted by users is deemed non-confidential and NVRLND is under no obligation to treat such User Generated Content as proprietary information. Without limiting the foregoing, NVRLND reserves the right to use the User Generated Content as it deems appropriate, including, without limitation, deleting, editing, modifying, rejecting, or refusing to post it. NVRLND is under no obligation to offer you any payment for User Generated Content or to attribute authorship of User Generated Content to you. If, nonetheless, it is determined that you retain moral rights (including rights of attribution or integrity) in the User Generated Content, you hereby agree that (A) you do not require that any personally identifying information be used in connection with the User Generated Content, or any derivative works of, or upgrades or updates thereto; (B) you do not oppose the publication, use, modification, deletion and exploitation of the User Generated Content by NVRLND or its agents; (C) you waive and will not claim or assert any entitlement to any moral rights of an author in any of the User Generated Content; and (D) you release NVRLND from any claims that you could otherwise assert against NVRLND by virtue of any moral rights.

NVRLND takes no responsibility and assumes no liability for any User Generated Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is NVRLND liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of the Interactive Areas, NVRLND is not liable for any statements, representations or User Generated Content provided by its users on this Site. Although NVRLND has no obligation to screen, edit or monitor any of the User Generated Content posted to or distributed through any Interactive Area, NVRLND reserves the right, and has sole discretion, to remove without notice any User Generated Content posted or stored on the Site. Any use of the Site, including the Interactive Areas, in violation of these Conditions may result in termination or suspension of your permission to use the Site.

11. PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

12. PERSONAL DATA

The Seller is the party responsible for handling collected personal data. Unless the Purchaser consents otherwise, the Seller may only obtain and store whatever personal data is necessary for the Seller to complete its duties according to the contract. The Purchaser’s personal data shall only be given to others if this is necessary for the Seller to fulfil the contract with the Purchaser, or in cases where this is required by law.

13. CHOICE OF LAW

These Conditions shall be construed in accordance with the laws of Norway, without regard to any conflict of law provisions. Any dispute arising under these Conditions shall be resolved exclusively in the federal and state courts located in Norway.

14. CONFLICT RESOLUTION

Claims must be directed to the Seller within a reasonable time frame in accordance with Section 5. The parties shall attempt to resolve any disputes out of court. If this is not successful, the Purchaser may contact the Norwegian Consumer Authority  for mediation. The Consumer Authority may be reached on (+47) 23 400 600 or at www.forbrukertilsynet.no.

15. LIMITATION OF LIABILITY

To the maximum extent provided under the law shall, in no event, NVRLND or any of its affiliated entities or suppliers be liable for any indirect, special, punitive, incidental, exemplary or consequential damages that result from (a) the use of, or inability to use, the site, or content downloaded from the site; (b) the performance of the services, products and materials available from the site; or (c) the conduct of other users of the site, even if NVRLND has been advised of the possibility of such damages. You assume total responsibility for your use of the site. Your only remedy against NVRLND for dissatisfaction with the site or any content is to stop using the site. NVRLND is not responsible for any liability arising out of the website and/or any material linked through the website.

16. INDEMNIFICATION

You agree to indemnify, defend and hold harmless NVRLND Design Co. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

17. CHANGES TO TERMS OF SERVICE/MISC.

We may update these Terms of Use from time to time. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter.  However, any changes to the dispute resolution provisions set forth in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice on or prior to the date the change is posted on the Website. Your continued use of the Website following the posting of revised Terms of Use means that you have read and agree to the changes. You should check this page from time to time so you are aware of any changes, as they are binding on you. We may withdraw or update the content on this Website in our sole discretion without notice or liability to you. The content on the Website is not necessarily complete or up-to-date.

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