Shipping & Returns

SHIPPING:

  • We ship from Hafslo, Norway. Once you place your order, please allow 1-2 business days for processing. Once your order is processed, it will be shipped based on the shipping option you selected. Expedited shipping comes with tracking. Standard shipping does not come with tracking. If your order has to go through customs, please allow additional time for your package to arrive as we cannot control how quickly packages clear customs.
  • For domestic (Norway) orders, standard shipping usually arrives within 3-6 business days. 
  • For international orders, expedited shipping usually arrives within 3-5 business days depending on your location, sometimes quicker. Standard shipping can take up to a few weeks to arrive, sometimes longer if there is a delay at customs. We do not cover any extra import tax or fees that your country may enforce, so please be aware of additional charges outside of Norway.

RETURNS & EXCHANGES:

SOCKS:
  • Due to the nature of our product, returns will only be accepted within 30 days of delivery if the item is unworn and in the original packaging with all original tags and labels still attached. If you received an incorrect item, please email us at orders@nvrlnddesign.co and we will work with you to make sure you receive the correct item.
  • If you wish to exchange your socks for a different size or different design, please return the package to the address on your original label and place a new order as this is the fastest way to get your desired socks. We will refund you for the original order once we receive the original package and confirm that it has been unopened and still in the original packaging with all original tags and labels still attached.

FACE MASKS:

  • All face mask sales are final, even if package has not been opened or damaged. No returns or exchanges are accepted.

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